This Payment Policy explains the payment methods, payment processing and related information for purchases made through Zaria Looks.
Currency
All prices displayed on zarialooks.com are shown in pounds sterling (GBP, £), unless otherwise clearly stated.
The final amount payable for your order will be displayed at checkout before you complete your purchase.
Accepted Payment Methods
Zaria Looks accepts the following payment methods:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
Secure Payment Processing
Payments made through Zaria Looks are processed through secure payment providers using industry-standard security measures.
Zaria Looks does not directly store your complete debit or credit card details.
Payment Authorisation
When you place an order, your selected payment method may be subject to authorisation and verification by your bank, card issuer or payment provider.
Your order may not be completed if:
- Your payment is declined
- Your payment cannot be authorised
- Additional verification is required and cannot be completed
- The billing information provided does not match the information associated with your payment method
Billing Information
Please ensure that the billing information you provide during checkout is complete and accurate.
Where required, your billing information should match the information associated with your selected payment method.
Incorrect or incomplete information may result in a payment being declined or an order being delayed while the transaction is reviewed.
Order Verification
For security and fraud-prevention purposes, we may carry out reasonable verification checks before processing an order.
In some circumstances, we may contact you to request additional information needed to verify an order or payment.
If we are unable to complete the required verification, we may cancel the affected order and refund any payment already collected.
Payment Confirmation
After your payment has been successfully processed and your order has been submitted, you will receive an order confirmation at the email address provided during checkout.
Please review your order confirmation and contact us if you notice any incorrect information.
Payment Declined
If your payment is declined, please check that:
- Your payment details have been entered correctly
- Your billing information is accurate
- Your card or account has sufficient available funds
- Your payment method has not expired
- Your bank or payment provider has not placed a restriction on the transaction
If the issue continues, please contact your bank or payment provider for further information.
Refunds
Approved refunds are issued to the original payment method used to place the order.
In accordance with our Return & Refund Policy, approved refunds are processed within 7 business days after the returned item has been received and inspected.
After the refund has been processed by Zaria Looks, your bank, card issuer or payment provider may require additional time before the funds appear in your account.
Payment Security
We may use automated or manual security measures to help identify potentially fraudulent or unauthorised transactions.
Where reasonably necessary, an order may be temporarily held while payment or customer information is verified.
Contact Us
If you have questions regarding a payment, charge or refund, please contact:
Zaria Looks
66 Park Rd
Wellingborough NN8 4QE
United Kingdom
Email: info@zarialooks.com